Better Days Home Healthcare Professionals LLC
At Better Days Home Healthcare Professionals LLC (“we,” “our,” or “us”), your privacy is important to us. We are committed to protecting the personal information you share with us and being transparent about how it is collected, used, stored, and protected. This Privacy Policy explains what information we collect, how it is used, and your rights regarding your information.
Information We Collect
We collect personal information from users when they interact with our website, contact us, or request services. The information we collect may include:
- Name
- Email address
- Phone number
- Service or appointment details
- Billing or payment information
- IP address and browser information
How We Use Your Information
The information we collect may be used to:
- Provide and manage our services
- Respond to inquiries and customer service requests
- Schedule appointments and confirm bookings
- Send transactional notifications related to your account or services
- Send marketing messages if you have provided consent
- Improve our website and customer experience
SMS Communication and Consent
By providing your phone number and opting in through our website forms, you consent to receive SMS messages from Better Days Home Healthcare Professionals LLC. These messages may include appointment reminders, service updates, account notifications, and promotional messages if you have opted in.
Message frequency may vary. Message and data rates may apply.
You can opt out of SMS communications at any time by replying STOP. For help, reply HELP.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Your information is stored securely and access is limited to authorized personnel only.
Your Privacy Rights
You have the right to:
- Request access to the personal information we collect about you
- Request corrections to inaccurate data
- Request deletion of your information
- Opt out of marketing communications at any time
To exercise these rights, please contact us using the details below.
Mobile Information Sharing
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All categories of data sharing exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Sharing of Information
Better Days Home Healthcare Professionals LLC does not sell, rent, or trade your personal information.
We may share information with trusted service providers necessary to operate our business, including:
- Payment processors (such as Stripe)
- Website hosting providers
- Customer service or communication platforms
These service providers are required to maintain strict confidentiality and security of your information.
Cookies & Tracking Technologies
Our website may use cookies and analytics tools to enhance website functionality and improve user experience.
Cookies may collect information such as:
- Browser type
- Pages visited
- Time spent on pages
- Device information
You can disable cookies through your browser settings if you prefer.
Data Retention
We retain personal information only for as long as necessary to provide services, maintain business records, and comply with legal obligations. When information is no longer required, it is securely deleted or anonymized.
Children’s Privacy
Better Days Home Healthcare Professionals LLC does not knowingly collect personal information from individuals under the age of 18. If such information is discovered, it will be removed promptly.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updated versions will be posted on our website with a revised effective date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
Better Days Home Healthcare Professionals LLC
Email: alex@betterdaysforyou.com
Phone: +1 571-520-4621
Address: 4095 Oak Village Landing, Fairfax, VA 22033, United States
Website: https://www.betterdaysforyou.com